Frequently Asked Questions

Everything you need to know about Serene Herbs fashion and service.

What materials are used in Serene Herbs clothing?

We prioritize sustainability and comfort by using premium organic cotton, bamboo fibers, and recycled linen to ensure every piece is as gentle on the earth as it is on your skin.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments for the most accurate fit.

Do you offer international shipping?

Yes, Serene Herbs ships to over 50 countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific location.

How should I care for my Serene Herbs garments?

To maintain the longevity of our natural fabrics, we recommend machine washing on a cold, gentle cycle with eco-friendly detergent and laying flat to dry.